Job-Winning Interview Tools

Cultural values may be different across any of the elements listed below. 

Iceberg Concept of Culture

Think about your reaction to people who have different cultural behaviors! For example, what does it mean to you when someone won’t look you in the eye?  

 

Cross Cultural Interviews    

JOB INTERVIEWS FROM THE HIRER’S POINT OF VIEW

Immigrant professionals face unique challenges as they interview for jobs. Language and cultural differences can make it more difficult to understand these applicants.

______________________________________________________

Learn to recognize how misunderstandings occur in cross-cultural interviews. Learn behaviors that will improve your ability to interview with candidates from different cultures. 

Specifics_of_the_Cross_Cultural_InterviewIt is very important to be well prepared for an interview.  According to the University of Delaware’s career center, a common reason employers give for not hiring an applicant is the inability of the applicant to fully explain the contents of his or her résumé. Therefore it is paramount to be able to discuss in detail every item listed on one’s resume, and if possible to give examples when appropriate. It is also wise to research the company before the interview. To avoid being nervous, the applicant should practice answering difficult questions. Good sources of interview questions can be found by searching the Internet.

 

 



How an Older Worker Can Get the Interview



Job Search  Preparing for a Job Interview

 VIDEO:  Preparing for a Job Interview  [with transcript]

Showing up to a job interview without preparation is like showing up to a test without studying. Learn what you should do before your interview so that you look professional and knowledgeable on the big day.

 

VIDEO:  How to Dress for a Job Interview 

 


Before the job interview

Know the company.
Your knowledge of the prospective employer will contribute to the positive image you want to create. Research the company before the interview. Talk to others who work there; ask for information about the firm and for a job description when the interview is set up; use the Internet and your local library’s reference books on public and private organizations.

Know the job.
Learn everything you can about the job you’re interviewing for and how your previous experience and training qualify you for this position.

Know yourself.
Review your resume before the interview to have it fresh in your mind, because it will be fresh in the mind of the person who interviews you. Better yet, have it in front of you on the table.

Prepare questions of your own.
Employers are as interested in your questions as they are in your answers. And they’ll react favorably if you ask intelligent questions about the position, the company and the industry. (Examples: Where does this position fit into the company as a whole? Is there any problem on this job with waste/accuracy/meeting quotas, etc.? What is the largest single problem facing your staff now?).

Get the big picture.
Visualize the entire interview, from start to finish. See yourself as performing with style and confidence. How will the interview end? Will you get a job offer or be called back for a second interview? How much salary do you want? What kind of benefits? The research you do ahead of time will give you an idea of what to expect. 


Job Interview Questions 

Interview Questions     |     Interview Guide     |     After the Interview     |     Phone Interviews     |     Salary Negotiation     |     Interview Tips     |     Second Interview     |     Videos 

 

Behavioral Interview Questions 

 

Quintcareers Free Sample Behavioral Interview Questions 

One of the keys to success in interviewing is practice, so we encourage you to take the time to work out answers to these questions using one of the suggested methods, such as the STAR approach. Be sure not to memorize answers; the key to interviewing success is simply being prepared for the questions and having a mental outline to follow in responding to each question.

In a traditional job-interview, you can usually get away with telling the interviewer what he or she wants to hear, even if you are fudging a bit on the truth. Even if you are asked situational questions that start out “How would you handle XYZ situation?” you have minimal accountability.  How does the interviewer know, after all, if you would really react in a given situation the way you say you would?   In a behavioral interview, however, it’s much more difficult to give responses that are untrue to your character. When you start to tell a behavioral story, the behavioral interviewer typically will pick it apart to try to get at the specific behavior(s).   The interviewer will probe further for more depth or detail such as “What were you thinking at that point?” or “Tell me more about your meeting with that person,” or “Lead me through your decision process.”    If you’ve told a story that’s anything but totally honest, your response will not hold up through the barrage of probing questions. Employers use the behavioral interview technique to evaluate a candidate’s experiences and behaviors so they can determine the applicant’s potential for success.  The interviewer identifies job-related experiences, behaviors, knowledge, skills and abilities that the company has decided are desirable in a particular position.  For example, some of the characteristics include:

  • Critical thinking
  • Being a self-starter
  • Willingness to learn
  • Willingness to travel
  • Self-confidence
  • Teamwork
  • Professionalism
  • The employer then structures very pointed questions to elicit detailed responses aimed at determining if the candidate possesses the desired characteristics.  Questions (often not even framed as a question) typically start out: “Tell about a time…” or “Describe a situation…” Many employers use a rating system to evaluate selected criteria during the interview.   Behavioral interviewing, in fact, is said to be 55 percent predictive of future on-the-job behavior, while traditional interviewing is only 10 percent predictive.      

    More employers are using behavioral interviewing in the hiring process. This type of interview is based on the idea that the best way to predict your future performance is to examine your past and present performance in a similar situation. It focuses on experiences, behaviors, knowledge, skills and abilities that are job related. With the Behavioral interview Employers predetermine which skills are necessary for the job for which they are looking and then ask very pointed questions to determine if the candidate possesses those skills. Currently, 30 percent of all organizations are using behavioral interviewing to some degree. Prepare for Behavioral Interviews by researching what job competencies an employer might seek. 

    Why should you prepare for a behavioral interview?

     Candidates who prepare for behavioral interviews are better prepared – even for traditional interviews.
    Using behavioral answers works well with unexperienced interviewers.
    Companies that invest the time and energy in developing behavioral interviews often attract top candidates. Top candidates make the company a more desirable place to work.

     More Behavioral Interview Questions 

    Behavioral questions can be difficult if you are not prepared. Always try to be conscious about what the recruiter is trying to find out about you by asking you a particular question. Setting up a mock interview is an excellent way to practice.    

     General Questions

    General Questions
    Be prepared to answer the most general interview questions like:

    • Tell me about yourself.
    • Why did you leave your last job?

    Sample Interview Questions

    Sample Interview Questions
    • Why did you apply for this position?
    • How do you establish a working relationship with new people?
    • What computer programs are you familiar with?

    Types of Questions

    Types of Questions
    • Open-ended Questions
    • Closed-ended Questions
    • Hypothetical Questions
    • Leading Questions

    Job Specific Questions

    Job Specific Questions
    Questions related to a specific job position:

    • Can you do the job?
    • Do you want the job?

    Illegal Interview Questions

    Illegal Interview Questions
    • Age? Date of Birth?
    • Marital/ Family Status.
    • National Origin/ Citizenship
    • Race/Color/Religion

    Behavioral Interview Questions

    Behavioral Interview Questions
    Behavioral interview is based on the idea that the best way to predict your future performance is to examine your past and present performance in a similar situation.

    Questions About Disabilities

    Questions About Disabilities
    • Is it legal for a job interviewer to ask me if I have a disability?
    • What type of question is an interviewer allowed to ask?

    Questions by Function

    Questions by Function What background do you have that would be helpful in consulting?…

    INTERVIEW QUESTIONS BY JOB TYPE

    Teacher Interview Questions

    Teacher Interview Questions
    • How will/could you involve students in your research?
    • What courses could you teach here?

    Clerical Position Interview Questions

    Questions for Clerical Positions
    • What are some of the positive things about working in the clerical field?
    • What is the busiest recent work situation you have worked under?

    Lab Position Interview Questions

    Questions for Laboratory Positions
    • Describe your experience with analytical instrumentation.
    • Describe your experience with knowledge of Quality Assurance and Quality Control Analyses.

    Hospitality Interview Questions

    Hospitality Position Interview Questions
    • Why did you decide to work in the hospitality field as a manager?
    • Why are you pursuing an MBA vs. a Master’s in Health Administration?
     
     
     
     
     
     
     
     
     
     
     

    How to find a new job using LinkedIn? 

     

    PEOPLE WITHOUT JOBS
    JOBS WITHOUT PEOPLE

     

    Without effective action, we face a future with large numbers of unskilled workers looking for jobs that require skills they do not possess, and a large number of jobs that will go unfilled. 



    Employability Skills 2000+                     Le Conference Board du Canada   

    APPLY YOUR EMPLOYABILITY SKILLS AT WORK

    Employability Skills 2000+ are the critical skills

    you need in the workplace—whether you are

    self-employed or working for others.

    Employability Skills 2000+ include communication,

    problem solving, positive attitudes and behaviours,

    adaptability, working with others, and science,

    technology and mathematics skills.

    APPLY YOUR EMPLOYABILITY SKILLS

    ELSEWHERE IN YOUR LIFE

    Employability Skills 2000+ can also be applied beyond

    the workplace in your daily and personal activities.

    DEVELOP YOUR EMPLOYABILITY SKILLS

    You can develop your Employability Skills 2000+

    at home, at school, at work and in the community.

    Family, friends, teachers, neighbours, employers,

    co-workers, government, business and industry can

    all play a part in helping you build these skills.

     

     

    Essential Skills

     

     

    Maybe you’d like to find out what skills you have. This information might influence your career or learning choices. Although this is an informal test, it will give you a good idea of how your skills match the ones described in more than 200 occupations posted at HRSDC’s Essential Skills site.
    1. Print the SCORE SHEET.  You will need this to track your results.2. Read important information about your score.3. Select the Skill

      Reading text

      Document Use

      Numeracy

    what is TOWES?

    What is TOWES

    Across Canada, employers, educators, labour organizations and governments are working together to ensure that Canadians have the Essential Skills needed for full participation in home and community life.

    TOWES – the Test of Workplace Essential Skills offers valid, reliable and effective assessments, curriculum and training support for organizations and individuals looking to assess and improve Essential Skills. 

     

    What are Essential Skills

    Essential Skills are the skills needed to carry out everyday tasks for work, learning and life. They are not the technical skills required by a particular job; they are the skills applied in all occupations.

     

    Essential Skills:

    • help us to perform the tasks required by our occupation and other activities of daily life.

    • provide us with a foundation to learn other skills.

    • enhance our ability to adapt to change.

    There are 9 Essential Skills:  Reading Text, Document Use, Numeracy, Writing, Thinking Skills, Oral Communication, Working With Others, Computer Use, and Continuous Learning.

    TOWES assesses the first three skills, which are often referred to as adult literacy skills

     

    More Essential Skills Videos

    Watch these videos to learn more about how Essential Skills are used in the workplace. The videos identify the key Essential Skills required in all jobs across Canada and provide examples of why these skills are important in the workplace. 

     

    Learn why Essential Skills are important when working with others.

    [Transcript: Essential Skills for a Winning Team]

    Learn how Essential Skills can help you better meet workplace goals.

    [Transcript: Essential Skills for Managing Change]

    Learn how Essential Skills can help you adapt and succeed at work.

    [Transcript: Essential Skills to Get Ahead]   


    Why You Should Never Turn Down an Interview

    Why You Should Never Turn Down an Interview 

    5 Terrible Things to Say at an Interview (Don’t Say These Things – Ever)

    Bad Interview

    Dealing with an Unprofessional Interview

    Dealing with an Unprofessional Interview 

    Learn English 35 – Job Interview 

      

    How To Find A Job During A Recession

     

    Interview Tips – “Tell Me About Yourself”  

    How to Communicate Your Strengths in a Job Interview

      

    How To Ace a Job Interview

     

    Interview Tips – The Most Important Aspect of Successful Interviewing

    Why should I hire you – Best Interview Questions and Answers

     

    Top 36 Job Interview Questions and Answers 2010

     


    Take notes from the following video as you watch and listen:

    Job Video Tips from Toastmasters Video  –  5min.com 

    Applying for a job in North America involves three steps:

    1. a resume;
    2. a cover letter; and
    3. company and job research.

    Step 1) Develop a resume

    In Canada, a resume or curriculum vitae (c.v.), is an important tool when you look for a job. A resume tells an employer who you are, what you have done in the past, what your qualifications are, and why you want the job.

    Resumes may include information under headings like Contact Information, Job Goal, Related Skills, Education, Definition ofWork Experience, Duties, Definition ofAdditional Experience, Interests/Activities, References. Below are details about what you should include in each section:

    Contact Information

    • name – your full name, typed in a larger font;
    • address – your address, written out in full;
    • telephone number – your home phone number with area code, and a contact number for messages if you do not have an answering machine; and
    • e-mail address.

    Job Goal – In one sentence, describe your job goal.  This tells the employer about career objectives.  Try to link your job goal to the job for which you are applying.

    Related Skills – List the special abilities and skills that relate to the job for which you are applying. You can use skills from paid or unpaid work, volunteer experience, and even hobbies.

    Education – List your education, starting with the most recent diploma or training course according to date. Include the name, city and country of each school you attended (secondary and beyond), the type of programs you took, your areas of interest, and the years you completed. List your certificates or diplomas, including those for mini-courses like a computer or software course, first-aid, small engine repair, or any other training that might be useful to the job you want.

    Work Experience  - List the companies or organizations where you worked or Definition ofvolunteered. Be sure to include where they are located (cities and countries), the dates (month, year) you worked and the positions you held.

    Duties – Outline the type of tasks you carried out, starting from the one that took most of your time, or involved the most responsibility. List no more than five duties for each job.

    Additional Experience and Skills – Use this section to include information about languages you speak, software programs you know, and other abilities that relate to the job. If there is a lot of information, break it into separate sections with specific headings.

    Interests/Activities - Briefly outline a few of your interests and activities that demonstrate something about you. Be sure to mention achievements or awards you may have received and volunteer experience you may have.

    References  – A Definition ofreference is someone who can vouch for your character (and work experience if relevant). Some Canadian employers may prefer Canadian references. Think carefully about who can act as your reference, and ask them if it is okay to give their names. This person could be a previous Definition ofemployer, colleague or friend. Type the names, addresses, and phone numbers of up to three references on a separate piece of paper that matches your resume. Only give your references to a potential employer when asked.

    Keep your reference list up to date. If you can, give your references an idea of the type of job you are applying for and, whenever possible, let them know when an employer will be calling them.

    Note: The above resume format represents one type of resume used in Canada.

    Step 2) Writing a Cover Letter

    A cover letter is your introduction to a potential employer. A cover letter should be concise, well-written and tailored to a company and job. This may mean that you prepare a different resume and cover letter for each job.

    Cover Letter – Helpful Hints

    • Refer to the title of the job for which you are applying. If there is a reference or file number, you should include it.
    • Address your letter to the appropriate contact person, either the employer or a human resources officer. Use their name and title. Phone or e-mail the company if the advertisement does not identify a contact person. Do not assume a person is male or female based on a first name.
    • Mention how you learned about the job (job posting, newspaper article, or from someone you know). Refer to what the company does and how your skills, abilities and experience can be a valuable addition to the company.
    • Provide your name, phone number, address and e-mail address.
    • Keep your letter to one page. Type or print it on good-quality, standard letter paper (8 ½ x 11 inches).
    • Proofread your letter, and ask someone else to read it as well. Correct the errors, and print a clean copy.

    Tip: Allow time for delivery. E-mail, mail or hand-deliver your cover letter and resume. Keep a copy for your files, and note the date that it was sent out.

    Step 3) Company and Job Research

    Learning about the company and the job can help you write your resume, cover letter and prepare you for an interview.

    • What does the employer or company do?
    • What is involved in the position you are applying for?
    • What qualifications do you need for the position?
    • What skills is the employer looking for?
    • Who are the customers or clients?
    • What kind of reputation does the employer have?
     Video:  What to Do When You Start a New Job

     

    VIDEO:  What to Do When You Start a New Job  [with transcript]

     
     

    Body Language Expert – Business Secrets Revealed on NBC

    How to Ace a Job Interview – The Body Language of Business

     

    Job Interview Body Language

     

     

     

    Deliver High-Impact $100k+ Employment Interviews 

    Did you know that most successful $100k professionals have never had to do a six-figure job interview? Think about this for a moment, and you’ll quickly figure out why:  Successful people are usually promoted from within or sought out by their colleagues and competitors for their well-known expertise.

    In this economic environment, many $100k+ professionals are now finding that they have to compete in their first-ever six-figure job interview. They don’t know what to expect or what they should be doing to sell their value effectively.

    interview1

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